For wine producers looking to gain media coverage, developing a relationship with the media – Journalists, Writers, Influencers and Wine Communicators - is the most important way to do so.
Without stating the obvious, articles, features, and reviews in print, online and via social media can introduce your wines to new audiences, build credibility, and create long-lasting awareness for your brand and sustainability for your business.
But there is a small irony within the wine industry.
Many journalists say the same thing: when they reach out to wineries, they often struggle to receive a response.
Sometimes a reply arrives days or weeks later. Sometimes it never arrives at all.
At first glance, this may not seem like a major issue. After all, wineries are busy working environments, and most wine production teams are small and work all hours. But when it comes to working effectively with the media, slow responses can mean missed opportunities.
Let’s take a closer look at why this happens and why it matters.
Journalists work to tight deadlines
One of the biggest differences between the media world and nearly everyone else is the pace of work.
Journalists often work to extremely tight deadlines, all the time. A writer may only have a few hours, or at most a couple of days, to gather quotes, facts, and images for an article.
To counter this, sometimes writers send out the same request to a handful of relevant producers to hedge their bets. This is usually by email; most don’t have time to pick up the phone. And then it's sometimes first-come-first-served on whether you are featured. Or if they contacted you specifically for an article, and they don’t hear back quickly enough, they'll move on to another producer who can provide the information in time.
The result is simple. The story still gets written, but your wine story may no longer be part of it.
Media opportunities are often time sensitive
Many media enquiries relate to specific themes, trends, or seasonal features.
A journalist could be working on anything from wines for summer entertaining, to new English sparkling releases, or a story on the harvest, or perhaps female founders in wine for International Women's Day.
These pieces are often planned ahead of time, but some are asked for last minute, and require efficient input from producers. If communication is slow or unclear, the opportunity can disappear even before the conversation begins.
Journalists need clear and accessible information
Another common challenge is providing the right information.
If a journalist does receive a response but it lacks useful detail, high quality images, or clear background information, they may still struggle to include the producer in their article.
This is why having basic PR materials ready, such as high resolution images, technical sheets, tasting notes, business history facts, and bios of the key players in the business can make a significant difference. It allows journalists, especially those that may not be familiar with you or even the industry, to quickly understand your business and confidently include it in their story.
Small teams often juggle multiple responsibilities
Of course, there are several valid reasons why wineries do not always respond quickly.
Many small wine businesses have limited marketing or communications budget and support. Owners and team members carry the load of multiple jobs, managing vineyard work, production, sales, hospitality, and logistics all at the same time.
Responding to media enquiries may simply fall down the priority list.
However, this is exactly why having a simple system in place for handling press requests is so valuable.
Why this matters for your wine business
Media coverage remains one of the most cost-effective ways to promote a wine brand.
A well-placed article can:
- introduce your wines to entirely new audiences
- strengthen credibility through third party endorsement
- increase visibility online
- build your social media footprint
- support sales through trusted recommendations
And all these opportunities often begin with a simple email from a journalist asking for information.
Responding quickly and professionally helps build trust with writers and increases the chances that they will come back to you again for future stories.
Building more effective relationships with journalists
At its heart, working with the media is about a relationship.
Journalists remember the producers who were helpful, responsive, and easy to work with. Over time, those producers become trusted sources for quotes, insights, and recommendations.
The good news is that building these relationships does not require a large PR budget. Often it just starts with being organised, approachable and ready to share your story when the opportunity arises.
For wineries looking to raise their profile, that small step can make a surprisingly big difference.
Take a look at Chapter 1 of my Mini Masterclass on ‘Working Effectively with the Media’ to gain more tips and insights into Managing Media Requests.